Leeds Carers Partnership Commitment to Carers Certificate awarded March 2018

We are very pleased to report that Leeds Carers Partnership considered our Leeds Commitment to Carers action plan on Monday and were delighted to accept it, recognising the positive steps we want to take to make Leeds the best city for carers in the UK.

Mindful Employer Charter signup February 2018

It’s fantastic that we are now signed up to the Charter

As an employer we recognise that:

  • People who have mental health issues may have experienced discrimination in recruitment and selection procedures. This may discourage them from seeking employment.
  • Whilst some people will acknowledge their experience of mental health issues in a frank and open way, others fear that stigma will jeopardise their chances of getting a job.
  • Given appropriate support, the vast majority of people who have experienced mental ill health continue to work successfully as do many with ongoing issues.

As an employer we aim to:

  • Show a positive and enabling attitude to employees and job applicants with mental health issues. This will include positive statements in local recruitment literature.
  • Ensure that all staff involved in recruitment and selection are briefed on mental health issues and The Equality Act 2010*, and given appropriate interview skills.
  • Make it clear in any recruitment or occupational health check that people who have experienced mental health issues will not be discriminated against and that disclosure of a mental health problem will enable both employee and employer to assess and provide the right level of support or adjustment.
  • Not make assumptions that a person with a mental health problem will be more vulnerable to workplace stress or take more time off than any other employee or job applicant.
  • Provide non-judgemental and proactive support to individual staff who experience mental health issues.
  • Ensure all line managers have information and training about managing mental health in the workplace.


Healthy Lives & Healthy Homes for Older People in Leeds May 2017

Feel Good Factor, the health and wellbeing organisation based in Chapeltown, Leeds has announced a second wave of Big Lottery Funding for their partnership project Healthy Lives, Healthy Homes (HLHH) which focuses on the increasing health needs of older Black & Minority Ethnic (BME) people.

Corrina Lawrence, Chief Executive of Feel Good Factor says: ‘After working in this specific area for the past three years, this new funding will enable us to build on our knowledge and experience of the needs of older BME people, to ensure they, and their carers, are provided with the services, information and activities to allow them to live active, healthy and independent lives.’

As the lead and accountable body in the partnership, Feel Good Factor, along with Care & Repair Leeds and Leeds Black Elders will work with other locally based organisations to enable older BME people to retain and maintain their health, independence and control by focusing on preventative services and support around positive activities and housing. The project will also empower them to benefit from mainstream provision that may have, in the past, been difficult to access.

Ruth Cornelissen, Chief Executive of Care & Repair (Leeds) says: “Care & Repair is excited to again be a key partner in providing services to vulnerable older people living in Chapeltown and Harehills through the second phase of the HLHH project.  We provided support and interventions to over 300 people in the first three years of the project.’

The HLHH project works in partnership with statutory, voluntary organisations and housing providers in the area to avoid duplication and improve efficiency, resulting in a more co-ordinated approach.

Feel Good Factor provides the physical and emotional support aspect of Healthy Lives, Healthy Homes through peer mentoring, advocacy and activities to grow social and support networks for older people who have become socially isolated, either through ill health or caring responsibilities.

Care & Repair (Leeds) visits older people in their homes to assess their housing needs to live independently through making simple adaptations or referrals.

Leeds Black Elders provides a decorating and gardening service which enables older people to live safely and comfortably in their homes and support to access to activities.

For more information on Healthy Lives, Healthy Homes contact Zobi Barok, Healthy Lives, Healthy Homes Co-ordinator at Feel Good Factor on 0113 350 4200.

Volunteering Kitemark March 2017

Following our Volunteering Kitemark verification meeting we are pleased to let you know that Care & Repair Leeds has achieved its volunteering Kitemark. Those assessing our portfolio thought it included lots of great evidence.






Our Kitemark will be valid from 6 March 2017 until 5 March 2020.

John Lewis Community Matters October 2016

we are very pleased to have been selected as one of John Lewis Leeds first Community Matters Charities.
The Community Matters boxes will be located in the catering areas of each shop.

Customers will be given one token per transaction, and will be able to follow how much of the vote each organisation receives over the 3 months.

Each shop will have £3000 to donate which will be split between the charities according to the proportion of the vote they’ve received from customers. This means that if a charity receives 31% of the votes, it’ll receive a £910 donation.

Charities will receive support in whichever way will benefit them the most, either in the form of John Lewis products, volunteering time from Partners, or as financial support.

Call in and visit us  in the Community Hub which is located on the 4th floor in the new John Lewis and find out more about what we do.

Please ask a member of the John Lewis Staff if you cannot locate the Community Hub.

Thanks to St Gemmas for the Photographs.




2016 – 17 New Services Booklet October 2016
The new Services Booklet 2016-17 is now available for download here Services Booklet 2016-17











2015 – 16 Annual Report August 2016
The new Annual Report 2016 is now available for download here Annual Report 2016

annual report cover










previous Annual Reports are also available

The 2014-2015 Annual Report is also available for download. 2015 Annual Report
The 2013-2014 Annual Report is also available for download. 2014 Annual Report


Older People & Money Spotting Scams to help you stop scams Leaflet February 2016
The new leaflet is available for download here  Scams leaflet

scam photo










Warmth for Wellbeing Scheme November 2015

The Warmth for Wellbeing Service is offered by The Green Doctors at Groundwork in partnership with  Care & Repair Leeds
The service offers:
• Free repairs to existing heating and hot water systems / servicing of heating
appliances / carbon monoxide monitors / emergency heating / further assistance may be available for central heating and replacement boilers
• Free independent support, information and advice on:
Switching tariffs and energy suppliers / grants and discounts / using heating controls and equipment / dealing with energy debt
• Installation of free simple energy-saving devices including:
Energy-efficient light bulbs / draught proofing / reflective radiator panels / pipe lagging / water saving devices

Do you qualify for this FREE service?
To qualify for the Warmth for Wellbeing service you must pay council tax to Leeds City Council and be able to fit at least one from each section below.

• Are you aged over 60
• Pregnant or have children under 16 living with you
• Have a disability or cold-related long-term health condition


• Is your household income less than £21,000 per year
• Do you receive any income-related benefits

If you are unsure about your eligibility, please give us a ring. FREEPHONE: 0808 1683547

The new leaflet is available for download here Warmth for Wellbeing leaflet


















2015 Services Booklet

Our new 2015 Services Booklet is now available for download.C&R Services Booklet 2015

2014 – 2015 Annual Report July 2015

The 2014-2015 Annual Report is now available for download. 2015 Annual Report

The 2013-2014 Annual Report is also available for download. 2014 Annual Report

Memories and Reminiscence within BME Communities Report March 2015

Over the past year, our Memories Reminiscence Activity Library service has been doing some research into memory and reminiscence within BME communities. As part of our research, we conducted a survey that was distributed to local mosques, Sikh temples, community groups and organisations, etc. The aim of the survey was to ascertain the current awareness of dementia and reminiscence therapy among a variety of ethnic groups. In addition to the questionnaire, several group consultations were carried out with partner organisations such as Leeds Irish Health and Homes, Touchstone Support Centre and neighbourhood network schemes. Attendees at the group consultations were asked the survey questions in an informal setting and a minute taker made note of their responses. An interpreter was used when required.

The research showed that 92.2% of participants thought that reminiscence items should definitely be available to suit a variety of ethnic groups. Just one participant thought using the items would not be enjoyable and 95.3% said they would consider borrowing reminiscence resources to use with someone with dementia. Those from the Asian / Asian British ethnic group were most likely to know someone living with memory problems. Worryingly, 81.9% of all participants who may know someone living with memory problems, said that they may find it difficult to communicate with them.

 A comprehensive report of the results of the research has been created and a clear need for culturally appropriate reminiscence resources was identified. Sourcing existing resources for BME groups has been unsuccessful. With future funding, Care & Repair Leeds would work with partner organisations to develop new resources to fill this gap.  

Download a copy of the full report here.


Leeds Directory & BrowseAloud  21st Nov 2014

Care and Repair After a very successful trial of BrowseAloud on the Leeds Directory website, we have decided to adopt this new and exciting functionality to enhance the usability of the service making it as easy as possible to access information and reach many more people to help support them to live independently. The aim of BrowseAloud is to improve access to information for 20% of the population who require some kind of reading/accessibility support. This includes those with dyslexia, learning difficulties, mild visual impairments, cognitive disorders, those with English as a second language, and the ageing population. We are continuously adding new areas of information to the Leeds Directory such as the Care Home Financial calculator and links to the CQC reports of our Green Tick providers and it is important that we share this information with as many people as possible. The Leeds Directory can now be translated in 75 different languages with 34 languages supported by voice translation and as part of our New Year development program we will be using BrowseAloud to create podcasts on the website and email audio formats of information or PDFs to those who request or need it.

Just look for this image on our website






Kirkstall Festival 12th July 2014

Care and Repair Leeds manned an information stall at the annual Kirkstall Festival held on the 12th July 2014.
The weather was tremendous again, which brought lots of people to the event!

We had many visitors to our stall who wanted information about our services for vulnerable, older and disabled people and we also networked with other voluntary organizations who attended on the day.

Thanks to the Care and Repair staff who kindly gave up their Saturday to help give out our information packs, talk to visitors to our stall and assist with the tombola we ran. All funds raised from the tombola will go into providing our services to vulnerable people.

We would also like to thank our generous contributors to the tombola: staff, family and friends, Evershield Heating Ltd, bathroom BAZAAR, Steve Sunderland Plumbing, M Doyle Joinery, Eastern Foods and Chapman Dhillon Solicitors Ltd.

All in all it was a highly rewarding day which generated a lot of positive publicity for Care and Repair and we look forward to participating in the 2015 festival.

And finally we would like to thank the organizers of the festival for making it yet another successful day!

please visit our Facebook page to view photo’s of the event.  Care & Repair Facebook Page


Memories Service Update

Thanks to Leeds City Council and NHS Leeds CCGs, the Memories Reminiscence Library will continue into 2014!

With funding from Jimbo’s Fund in 2012, Care & Repair Leeds was able to set up the Memories Reminiscence Library for use with people living with dementia. The service will now continue in parts of Leeds until March 2014 thanks to Leeds City Council and NHS Leeds CCGs whilst we look for funding for a citywide expansion.

This free service allows family members and carers to borrow fun games and activities to use at home to encourage reminiscence and help break down the barriers caused by dementia. The service delivers and collects the resources allowing everyone to access the library.

You can view a copy of our resources catalogue on our website and we also have some new resources available; some of which have kindly been provided by the Sporting Memories Network. Our recent additions include:

  •  Scrapbooks including the Wartime, 1950s, 1960s, 1970s.
  •  Picture books including World of Work, Beside the Seaside, a Sporting Life.
  •  Sporting Legends Cards.
  •  Football Legends Cards.
  •  Packs of Sporting Pink magazines.

The Memories service is currently operating in Inner North & East Leeds and we have a reminiscence stall at the Rothwell Tea Cosy Cafe (Rothwell Parish Church Hall, 1st Saturday of the month, 9am – 12pm).

We have recently submitted a funding application to expand the service citywide and are taking referrals for new borrowers across Leeds ready for future expansion.

To make a referral or for more information, please call Lisa on 0113 391 8338 or email or you can download a copy of our Memories Catalogue.


The 2012-2013 Annual Report is now available to download or read online.

AR 2012_2013

New Scheme for Chapletown & Harehills June 2013

Feel Good Factor Leeds and Care & Repair Leeds now have a new Joint Partnership Scheme. Healthy Lives, Healthy Homes is a programme funded through the Big Lottery’s Reaching Communities Fund.

The aim of the programme is to promote and support active, healthy independent living for older people residing in the ethnically diverse areas of Chapeltown and Harehills.

Clients will have their homes assessed and provided with minor aids and adaptations either through this programme or where necessary they may be referred and/or signposted to other relevant agencies and organisations.

For Further Details Please Contact Samina on 2009165

Care & Repair wins x2 major awards April 2013

We have won 2 major awards which were presented at the annual Foundations Awards event in the House of Lords on April 30th.

  • Our Warm Homes Service received a commendation for excellence in delivering Warm Homes Services.
  • Our retiring Chief Executive, Bill Rollinson MBE, was presented with a Lifetime Achievements Award for his work in Housing and Home Improvement Agencies.

See the pictures on our Facebook Page. 

Memories – A Reminiscence Activity Library – updated 11th April 2013

Read about the service in theYorkshire Evening Post. Click Here.

We have recently received funding to set up and pilot a Reminiscence Activity Library for use with people living with dementia. The service allows family members and carers to borrow fun games and activities to encourage reminiscence and help break down the barriers caused by dementia.

Discussing memories and events from the past is proven to improve the mood, mind and wellbeing of people living with dementia. A range of products are available to suit a variety of needs and ages.

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